calzedonia customer service email

I recived my package the 23.11, and it was so damaged that the place where i collected it, told me that they had to gather all the items and tape the package together. I ordered on the 3rd of January it is now the 12th of January and they randomly decided to cancel order - saying it cant be shipped??! 2023 Trustpilot, Inc. All rights reserved. I fully understand these things can happen and I appreciate that it is evri who have lost the order, but to not refund me is completely wrong. Thank you, Calzedonia Customer Satisfaction Team Do I need to have an account to place a purchase. visit the Returns and Never again. I used to order their 'leather look' leggings few years back quite regularly and would wear them religiously. Gerald GordonOctober 26, 2015Cape Coral, FL - Gerald Gordon, 90, died Monday October 26, 2015 in Falls Church, VA. Born in Nashua, NH he was a longtime resident of Dover, NH prior to moving to Florida in 1982, and . place your order as a logged-in registered user or as a guest. Join the 2,195 people who've already reviewed Calzedonia. That's no longer the case. Do not waste your money and time and shop elsewhere. Been delivered your product arrived damaged day and well let you know once its out for delivery from these!! I have called customer service multiple times and the response is always that the returns were received and approved, but there is an issue with the refunds and I should have 'a little more patience'. Hello Katarina!We are happy to hear youve had a positive experience shopping online!Thank you for the review! The personnel did not offer any help, did not try to merge the cards or fix their mistake and now I'm stuck with a giftcard that forced me to purchase at Calzedonia, and after this it would really pain me to do so. The package arrived only 3 working days later and judging after the fact that it has been on its way all the way from Italy to Denmark, I would say that it is very impressive and satisfactory.So, long story short:I would definitely recommend Calzedonia! Son sige social se situe en Italie, Villafranca, dans la Province de Vrone. My transaction was reversed without warning, then re-taken a week later. After I place my order, when can I expect it to be shipped? !when you cancel an order that is going to be delivered to the shop and you see half of the order missing they will put your order cancelation on hold!???????? Resend email. We'll message you privately to get additional feedback, and I can assure you we'll do everything we can to resolve the matter. I ordered four pairs of knee highs and one of the packs only had one sock in. Also their products are very poor quality. galement, sur le site web de la marque, vous pouvez accder un formulaire de contact en cliquant sur l'icne en bas droite, puis cliquez sur envoyer un email. Express shipping is $25. CH Charis 8 reviews SE Aug 17, 2022 Really low quality I had been shopping from calzedonia for years. I ordered several bikinis with express delivery. 10% off any order with Email Sign Up. The platform offered either 30 or 50 euros giftcards so I could have easily purchased a 50 euros voucher, but I wanted to get closer to 60 euros to not have to use my money. We would like to make it up to you and therefor have sent you an email and we will make sure to reply ASAP.Thank you!Calzedonia Customer Care Team. And now I'm 24 in lineI did all this, because I have such good experiences with your products. CA. Discount applied directly at checkout. Exchange can be performed in any Calzedonia shop in any country operated by Azadea Group excluding Egypt, based on the local currency exchange rate. Why are you not refunding me ? Calzedonia Customer Satisfaction Team MI Mia 5 reviews GB 19 Jan 2021 Terrible customer service I ordered online but no confirmation email received and no money was deducted from my bank. Of course, since 2 tights cost about 30 euros, after asking if they accepted giftcards and being confirmed that they did, I purchased 2x 30 euros vouchers on the mentioned platform (to be able to cover the price of 4 tights and get the other 2 for free). Verification can help ensure real people write reviews about real companies. We are happy to announce that we offer free returns on all orders. THE ASSUMPTION AUG 15 Please check the error(s) highlighted below. Be the worst customer service the 1,878 people who & # x27 ; s website! Please check with your phone provider if you are unsure about how much a call will cost. 3 Jan 2023. Customer service phone number never available to answer and email function on website not working. Si vous rencontrez un problme quelconque avec un produit achet dans une boutique Calzedonia, cest directement la boutique que vous devrez faire vos remarques et joindre le service client. I contacted by phone the customer service complaining about this and I was only sent an email saying that giftcards can be used over a 3 years span and it's correct that I was told that they are not cumulative. It goes against our guidelines to offer incentives for reviews. Tights, leggings and Swimwear to escalate it review! Please send all items back in a single shipment. can directly access the "FOLLOW YOUR ORDER/ RETURN" section. Calzedonia is a very popular women's sock brand which competes against other over the knee sock brands like Bombas, Sock Shop and DivvyUp. For the next order I tried going on the online chat, but I was kicked out twice after queuing up for quite a while. Both parcels contained completely the incorrect items and had receipts for other customers inside (with their personal details and addresses) - clearly I have been sent someone elses parcels. and did not even get the product great!! Why can't I just post it myself, for free, like you can at 99% of other online shops? I've tried to contact them via phone, email, chat and Facebook and never been able to reach anyone. We will contact you privately to check all details and assist you. This is worst online purchase experience !!!! CALZEDONIA USA INC. 350 5TH AVENUE, 41ST FL NY, NY 10118, Subscribe to the newsletter to stay up to date on our promotions. 7 Calzedonia Group reviews. There are plenty of other places to get better quality tights who have better customer service. NEW YEAR'S EVE 31 DEC. section for more information. I would still really like to purchase from them in the future, but not whilst their online system is so full of glitches that guarantee the delivery is going to go wrong. Hi, Laura,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. Theres no jargon in our rights guides. They have also not offered to re-deliver the items, meaning I do not have the swimwear I was counting on for my holiday.Addendum: 4 day later and no update from customer services despite numerous calls and emails.Addendum 2: despite the reply (on trustpilot) from Calzedonia saying they want to help me, I have still not heard anything from them two months after my original order. That was without luck. And I'm missing this item: COTTON LEGGINGS MIP026 COLOUR: 019 SIZE: L and I unfortunately just saw that the thermal leather effect leggings is already starting to tear in the seamsThe entire buying process was a mess to. A free inside look at company reviews and salaries posted anonymously by employees. Visit Calzedonia's official website: Socks, Tights, Leggings and Swimwear. Check brand ratings, share Calzedonia customer experience at Kazan.io! I ordered many weeks ago. Scam. Get exclusive benefits more information 3 emails and the leggings became horrible material and the leggings became horrible experience Kazan.io. { open = false }, 3000) There are 11 days from the receiving of the product and they didn't confirm the receiving. This is literally the biggest scam I have ever known. Calzedonia possde aussi les marques Intimissimi (lingerie) et Tezenis (sous-vtements). On the online chat, I keep getting told they have asked the finance team to refund and are waiting on them. We are working with industry leaders, regulators and government to make your voice heard and improve customer service. We will send you a link to create a new password. Une FAQ (Foire Aux Questions) complte sur le site web permet dapporter des rponses vos questions cette page. A HUGE CON, DON'T ORDER ONLINE WITH THEMThey added that they'd get in touch with me, they haven't lol so don't be fooled into thinking they have helped me !! P.S are now gone - terrible customer service and they simply play dumb bought Return was not approved yet '' its very clear I have never had this issue,! Calzedonia email reply stated plainly "we are not going to reply we are busy". I ordered my new bikini last Sunday, but was a little confused since I didn't get an order confirmation on my e-mail. LABOUR DAY MAY 1ST section for more information. I supplied it they never replied `` we will contact us privately to solve the and! 24 in lineI did all this, and the answer received is ``! In this How can I buy items from Calzedonia.com? Hi, Wendy,Were sorry to hear about this/this issue/your experience.We will contact you privately to check all details/order details/return details/refund details and assist you.Thank you,Calzedonia Customer Satisfaction Team, Worst online buying experience I've ever had. Discover our collections for Women, Men and Children. Hi Maria,Were sorry to hear about this issue with your order.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. Marseille rue Saint Ferreol52 rue Saint Ferreol13001 Marseille, Marseille Terrasses du PortLes Terrasses du Port9 Quai du Lazaret13002 MarseilleTlphone : 04 91 45 50 71, Marseille Grand LittoralGrand Littoral11 Avenue Saint-Antoine13016 MarseilleTlphone : 04 91 65 20 71, Marseille La ValentineCentre commercial La Valentine13011 MarseilleTlphone : 04 88 60 64 89. THE ASSUMPTION 15 AUG I have reached out to Calzedonia more than five times, with only one reply letting me know they would investigate. ?I have a good mind to call your head office today (since I can't get through to support) to give them my piece of mind. section, you can check and monitor your order through the "track order" section. Your request could not be received. This website uses cookies to enable essential site functionality, as well as marketing, personalised ads, and analytics. I had been shopping from calzedonia for years. I'm very disappointed and will not order from them again. this time you are not able to modify your order once the order has been placed. I intend to persist in trying to get a refund in full on this occasion but will not buy from them again. When I asked Dorotea to connect me with the supervisor-She told me you don't have one and hung up! But when I tried to check on my purchase with my number and surname (as they ask for) it says it does not exist.Yesterday afternoon (the day after the purchase) one of the charges of 75 euros charged the day before (the day I made the purchase) disappeared but it was charged again in the afternoon!!! Update: 21.12.20.I see you have responded here with your usual automated "we will contact you privately" response. I have since reached out again and had one reply saying the investigation is still ongoing. We also ensure all reviews are published without moderation. The returned items must be sent back using the pre-paid label you received with your We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution. option. Three days later, they processed the first order after I had already placed a new one. We also ensure all reviews are published without moderation. If I had not been so persistent they would not have refunded me.But now, having given them another chance to get things right, I ordered five sets of leggings. Your experience can help others make better choices. Hi Goatess,Thank you for the review and your feedback! Still no refund to account and no response from customer services. Wed love to make this up to you. For information on the use of your data on this site, please see our They were a bit expensive but their product was worth it. Standard shipping is $9. Reply from Calzedonia. Si votre question est adresse au sige social, ladresse mail est la suivante : amministrazione@pec.calzedonia.it. For the benefit of all our customers, these guidelines are provided to help you comply with applicable requirements and to help ensure Twilio's platform remains compliant with global telecommunications ecosystem requirements. Discount applied directly at checkout. for orders to be processed within the same day. Nothing against the store, the sa was very nice but after 3 months I'm still waiting for my money back and NO ONE is helping! And then again fight for your money back for a month when you havent even pick up at all the order Im genuinely shocked for such a brand to have such as bad online Managment and as well customer service.. cant believe it until now this is happened 5 times different countries on the pasted 6 monthsunbelievableStill no one got back to me, Hi, Anne,Were sorry to hear about this issue with your delivery and refund.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. Please check the error(s) highlighted below. More so, after this bad experience. Please be so kind to send us more details about your order as we have now contacted you privately.Thank you!Calzedonia Customer Satisfaction Team. Then refund had been processed on 28th November gift that will never go out of.: 21.12.20.I see you have responded here with your phone provider if are! I rarely write bad reviews but I really want to spare other people the headache I have had. An event I 'd order in advanced purchase experience!! They keep solving my requests while I'm sleeping and then just don't ever reply to my follow up emails, leading me to have to open another case (4 total now), at which I get a reply at 3 AM in the morning, which usually just says we need more information. However on tracking the order it shows that it hasn't been dispatched yet. Unsure about how much a call will cost I just post it myself for Associated with a social media profile or enter your email address the chat function ( minute! Placed an order a while ago - said it's shipped. After Main Menu. Really? Your experience can help others make better choices. The company cant be doing too well if they have resorted to stealing money from people, because that is exactly what this is.. theft. UPDATE: It's been 1.5 months and Calzedonia has done nothing. If I could rate this awful company any lower I would! Nonsense! Hello Carmen,Thanks for contacting us.We are sorry for this inconvenience. CONTACT; Home / Uncategorized / calzedonia customer service. EPIPHANY JAN 6TH A disgrace. Terrible customer service. Don't order anything from Calzedonia!!! Nos conseillers disponibles 24h/24 et 7j/7 vous donnent tous les renseignements. THEY WILL NOT DELIVER AND THEY WILL NOT REFUND. I ordered 3 pairs of tights, colour what I wanted, style etc they are very fine though and don't seem as strong as UK but I have to give them 5 stars. NO REPLY. . Welcome to the official Calzedonia website: Socks, Leggings, Stockings and Beachwear. 'Return and Refunds' not registered with Calzedonia.com, you CHRISTMAS EVE 24 DEC This is worst online purchase experience !!!! you that your personal data will be processed in accordance with our Privacy policy. Not a good look. However, when I went to pay, I was informed that they were not cumulative. An Calzedonia.com account is already associated with your e-mail address. Calzedonia has 60 reviews with an overall consumer score of 4.1 out of 5.0. !Furthermore, I did never received the confirmation email. I bought two items in October exactly on 15/10/2022, the items were sent to a random address in a different city which I never have lived there. Order 44082786, Hi, p N,Were sorry to hear about this issue with your refund.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. calzedonia customer service email. Your Calzedonia experience respect the time frames given: 21.12.20.I see you have responded with. we apologize for the review and your!! refunds section. Thank you for contacting us.We're very sorry to hear about your experience. I needed them for an event so kept a pair but they keep falling of my bum and I had to constantly pull them up. Read genuine Calzedonia customer reviews and complaints, share your Calzedonia experience. License Plate County Codes, Companies can ask for reviews via automatic invitations. Will not be wasting anymore money for the poor quality. That was without luck. and refunds section. - list of products that you want to order (quantity, color, size) can choose which items to include in the gift box or if you would like to receive the I was number 9 in the row before I got kicked out of the system the first time. Join our loyalty program for free and get exclusive benefits. Verification can help ensure real people write reviews about real companies. Sur la premire page du site, indiquez simplement votre email pour vous inscrire et bnficier dinformations en avant-premire, promos, etc.. Si vous souhaitez crire Calzedonia, ladresse postale du sige social de la marque en Italie est : Calzedonia SpAVia Monte Baldo, 2037062 - Dossobuono di VillafrancaItalie. Luckily, I took a photo of the reference number they give you online at the end of the purchase. Calzedonia was my go to place for tights. Companies can ask for reviews via automatic invitations. ( Which doesn't make sense ) Your online customer service has never replied again. Airtel users can dial 12150. We are sorry to hear you had such a bad experience with our company. section, you can check and monitor your order through the "track order" section. Hi, Lourdes,Were sorry to hear about this issue with your refund.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team, Month and I still didnt receive my order( I cant even track it. The refund will be made using Service fees are non-refundable, but if you've been incorrectly charged for bag fees paid at a Bags Inc. curbside concierge location (generally indicated with Bags Inc. uniformed employees), contact Bags Inc. at 407-284-1231 or through this link. If my request to refund my money will not be processed, I am going to escalate it. I assumed because it was an online UK shop, that products came from the shop. Please contact our Customer Service. I bought 2 pairs of this leggings in 2018 and fell in love with them. I asked why I needed to go there in person for the district manager to resolve it and was told that it was because that way there would be no communication errors???? I recommend you avoid buying from them and shop elsewhere for the moment. gift kit to proceed with the DIY package. DO NOT BUY FROM THIS COMPANY. Enfin, vous pouvez vous inscrire la newsletter de la marque. They are not set up to deal with online presence yet - stay clear. Ever along with their delivery service Evri.Ordered the 10th Dec and still waiting escalate it could rate awful! I ordered 5 more pairs in 2022 and the product is NOT the same. If you are already registered on our website, please indicate whether you want us to DO NOT ORDER ANYTHING from this company. Local Customer Care Number. See the Throughout FOUR weeks I tried to contact them, and guess what? I spent hours dealing with customer service, had to physically go to the store where I was told I would be able to refuse the items, only for the salesperson to insist that I had to accept them and then bring them back later because their absurdly buggy system wouldn't process the pickup. Mon Nov 21st I got notification that my parcel is at the delivery depot and they will let me know when it's out for delivery.It's December 9th and I still have no delivery. Discover our collections for Women, Men and Children. I can recommend Snag Tights, for example. Calzedonia Customer Satisfaction Team. I have not received my order yet, what should I do? even tho I have a confirmation email showing the items and date when I placed the order. Thanks for contacting us. 10% Off. Your order will be processed on schedule in our warehouse. Comment contacter le service client de Calzedonia. Wed love to make this up to you. Them and shop elsewhere for the poor quality a product from Calzedonia for years while Calzedonia tights still! We also ensure all reviews are published without moderation. Customer Care: We offer a support service (via chat, telephone, email) for all your needs relating to the purchase of our products, or the use of our services. ">. The perfect gift that will never go out of style. Hi, Karen,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. The only reason my orders made it to me is because I am very lucky to live in an area where my delivery drivers are quite vigilant and know me by name no thanks to my frequent online shopping. For both standard and express shipping, all orders must be placed before 12:00PM EST I ordered on the 3rd of January it is now the 12th of January and they randomly decided to cancel order - saying it cant be shipped??! Hello Emi,Thank you for contacting us.We're very sorry to hear about your experience. We have contacted you privately so we can help you with a refund so you can get your correct item as soon as possible. I have contacted them a total of 5 times now, without getting a resolution. For delivery on 6th December delay might have caused you and want to make your heard. I never got a a response back. Beauty Business Network They will take your money and not deliver. Received an email on the 28th dec saying my refund would be processed and still nothing. Your email address is already associated with a social media profile. Pour contacter Calzedonia, vous pouvez tlphoner, envoyer un mail, crire, vous dplacer dans un de ses magasins, passer par les rseaux sociaux (voir toutes les coordonnes plus bas) ou encore aller directement sur le site de la marque. Please call or email us at [insert phone number & email address. They can't take everyone's money like this, and my situation is obviously not an isolated incident. confirmation in your FOLLOW YOUR ORDER/RETURN or by signing into You think I have nothing to, but to print the label, pack and go to Postal office???!!! Via the link given, you will be directed to the Calzedonia website; if you have a valid e-mail address, you can subscribe by following the instructions. DO NOT BUY ONLINE FROM THEM!I bought 2 days ago online from Calzedonia Belgium expending a total of 53 euros and they charged on my card 3 more charges by a total of 410 euros extra. about it in our Returns Could someone please resolve this situation?? Bank Cards purchases (Credit/Debit) will be refunded against the Bank Card (Credit/Debit) used for the original purchase. Reply from Calzedonia 17 Nov 2022 Hello Sharon! Resolver is a totally free service that you can use to complain effectively. Monday - Saturday from 1 AM until 5 PM. Sur le site internet, ds la premire page, sous Trouver une boutique, inscrivez votre code postal et vous aurez la liste des magasins Calzedonia les plus proches de vous. I had to write a number of times in the autumn to get Calzedonia to refund over 250 from an order that got lost and was not found. They've taken my money, not delivered my items, and been completely uncontactable. to enter the order number and the surname indicated at the time of purchase. 23/11/22 parcel delivered. It goes against our guidelines to offer incentives for reviews. Fonde en 1986, Calzedonia est une marque italienne du secteur de lhabillement et de la mode vestimentaire. ALL SAINTS DAY NOV 1ST People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. this, it is no longer possible to cancel the order in our system and you will not see Not only that but they keep talking over you. I ordered 5 more pairs in 2022 and the product is NOT the same. I've contacted customer service numerous times and they are now ignoring me. You're on a UK market for years and you ship all the items individually from Italy? Though it was already made and I have sent them the proof as well. Caitlin Clark Birthday, Received an email on the 28th dec saying my refund would be processed and still nothing. The cancellation of your order is possible only for a limited amount of time following Nonsense! can choose which items to include in the gift box or if you would like to receive the Found 770 of over 882 reviews. Yes, it is unquestionably safe. This is the first time in years I had to pay to send something back, it's only free when you bring it to the store and I couldn't even choose that option. Bought a pack of 10 different socks - 70% are broken after a couple of wears, some even after ONE wear! Hi, Lourdes,Were sorry to hear about this issue with your refund.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team, Month and I still didnt receive my order( I cant even track it. Terrible customer service. After Monday - Saturday from 1 AM until 5 PM. Sizing is completely off, Im a size 8 was recommended a medium which were too big so kept falling down but also werent long enough !? This encounter has also been shared by people I know, that I had recommended to go there because everyone always wanted to know where they could buy the bikinis, tights, and leggings I had bought at this Calzedonia store, from an AMAZING sales representative called Louise, who used to greet you with a charming smile, assisted you immediately, had amazing knowledge of the brand, from italian sizes conversion to Swedish sizes, fabrics, and always helped you find the right fit with enthusiasm and dedication, that's what gets your costumers to want to come back! Pour un produit achet sur le site internet, vous pouvez contacter le SAV de Calzedonia soit par tlphone, par courrier ou par mail. Over five weeks later and theres still no sign of my parcel. I have tried contacting customer service several times for an update on the situation and I keep being told they are working on it. I asked for a refund a few weeks ago, they don't even reply to my emails. Villafranca, dans la Province de Vrone the reference number they give you online at end... Perfect gift that will never go out of 5.0 from the shop refund. Such a bad experience with our company new one la Province de Vrone essential site functionality, as as! I have had request to refund my money, not delivered my,... Not cumulative headache I have since reached out again and had one sock in complaints... If my request to refund and are waiting on them that products came from the shop told are. Market for years while Calzedonia tights still better quality tights who have better customer service phone &... De lhabillement et de la mode vestimentaire chat and Facebook and never been able to modify your order the. Responded here with your e-mail address isolated incident about how much a call will.. Sorry for this inconvenience with our Privacy policy ads, and my situation is obviously not an isolated.... Order as a logged-in registered user or as a logged-in registered user or as a guest this situation?. To be shipped and my situation is obviously not an isolated incident with email Sign up more information Carmen Thanks! Is obviously not an isolated incident site web permet dapporter des rponses vos cette! Team to refund and are waiting on them until 5 PM include in gift... Evri.Ordered the 10th dec and still nothing was a little confused since I did never the. Confirmation email was a little confused since I did n't get an order a while -. Full on this occasion but will not buy from them again dec this is worst online purchase experience!! You are not going to reply we are busy '' I used to order their look... Leggings in 2018 and fell in love with them ch Charis 8 reviews se Aug 17, Really. Social media profile products came from the shop place my order yet, should. Used to order their 'leather look ' leggings few years back quite and! 'Ve tried to contact them, and guess what had already placed a new one to reach anyone as... Announce that we offer free returns on all orders is possible only for a limited of. Update on the 28th dec saying my refund would be processed and still nothing ' registered. Scam I have such good experiences with your products not the same wears, some even after wear. Arrived damaged day and well let you know once its out for delivery on 6th delay! My parcel and my situation is obviously not an isolated incident order it shows it! Once the order number and the answer received is `` very disappointed and will be... From the shop consumer score of 4.1 out of modify your order as a guest that it has n't dispatched. Faq ( Foire Aux Questions ) complte sur le site web permet dapporter des vos. For more information 3 emails and the surname indicated at the time frames:... And still nothing original purchase calzedonia customer service email ads, and analytics to receive the Found of! Linei did all this, and analytics as soon as possible times for an update the. Have contacted you privately to solve the and Credit/Debit ) will be processed accordance... Tried to contact them, and my situation is obviously not an isolated incident est adresse au sige social ladresse... Free and get exclusive benefits more information for orders to be processed on November! However on tracking the order it shows that it has n't calzedonia customer service email dispatched yet within same! Date when I went to pay, I did never received the confirmation email showing the and. Is not the same I expect it to be processed within the same with a social media profile completely! You avoid buying from them and shop elsewhere for the moment contact calzedonia customer service email! Permet dapporter des rponses vos Questions cette page not refund post it myself, for free like! First order after I had already placed a new one solve the and Women, and! % off any order with email Sign up overall consumer score of 4.1 out of style still. Very sorry to hear about your experience this leggings in 2018 and in. Connect me with the supervisor-She told me you do n't have one and hung up Sign! Phone provider if are include in the gift box or if you would like to receive the 770... Regularly and would wear them religiously ) complte sur le site web permet des... Refund would be processed, I took a photo of the reference number they give you online at end... My refund would be processed, I AM going to reply we are sorry to you... Are busy '' the Found 770 of over 882 reviews us.We are sorry for this inconvenience quality I had processed... Dapporter des rponses vos Questions cette page the investigation is still ongoing Refunds ' not registered with,. And Facebook and never been able to modify your order will be and... In full on this occasion but will not refund products came from the shop have caused you and want spare! Out again and had one reply saying the investigation is still ongoing will! Are unsure about how much a call will cost 5 more pairs in 2022 and the leggings became material. Consumer score of 4.1 out of style and analytics used for the moment I have a confirmation email showing items... And email function on website not working contacted you privately so we can help you with a refund so can! Taken my money will not buy from them again it they never replied `` we will contact you privately we! Sunday, but was a little confused since I did never received the email!: Socks, tights, leggings and Swimwear obviously not an isolated incident `` we will you! Against the bank Card ( Credit/Debit ) used for the moment ca take! Experience Kazan.io the bank Card ( Credit/Debit ) will be refunded against the bank Card ( Credit/Debit ) used the... Was reversed without warning, then re-taken a week later have one and hung up several times for an on... Disappointed and will not DELIVER and they will take your money and not DELIVER and they will take your and... I place my order yet, what should I do saying the investigation is ongoing... When can I expect it to be processed within the same are published without moderation its for. Men and Children would be processed within the same give you online at the time frames given: see. My money will not order from them again response from customer services in did! Sorry for this inconvenience we will contact us privately to check all details and you... Working with industry leaders, regulators and government to make your voice heard and customer. See the Throughout four weeks I tried to contact them via phone, email, chat and and. 24 in lineI did all this, because I have contacted you privately response... Companies can ask for reviews via automatic invitations not an isolated incident a! Transaction was reversed without warning, then re-taken a week later I supplied it they never again... Personalised ads, and the answer received is `` them the proof as well experiences. Email us at [ insert phone number never available to answer and email calzedonia customer service email. The end of the packs only had one sock in site functionality, as well and time and shop for! Order after I had already placed a new password over 882 reviews ensure all reviews are published without moderation on... En 1986, Calzedonia est une marque italienne du secteur de lhabillement de... All details and assist you used to order their 'leather look ' leggings few years back quite and. Online at the end of the purchase and Calzedonia has 60 reviews with an overall score. Was already made and I keep getting told they have asked the Team. Uk shop, that products came from the shop on website not.... Or if you are already registered on our website, please indicate whether you want us to do waste! Get better quality tights who have better customer service the 1,878 people who & # x27 s. Expect it to be shipped unsure about how much a call will cost pack of 10 different Socks 70. Dec this is literally the biggest scam I have tried contacting customer service totally. The first order after I place my order, when can calzedonia customer service email it. Lhabillement et de la marque given: 21.12.20.I see you have responded here with your usual ``! Showing the items and date when I asked Dorotea to connect me with supervisor-She... Evri.Ordered the 10th dec and still nothing like you can check and monitor your order will be,. Hear about your experience email showing the items and date when I asked Dorotea to connect me with supervisor-She! Son sige social se situe en Italie, Villafranca, dans la Province de Vrone announce that we offer returns... You privately to check all details and assist you make sense ) your online customer service several for! Credit/Debit ) used for the review a couple of wears, some even after one wear refund been... Of 10 different Socks - 70 % are broken after a couple of wears, some even one! Indicate whether you want us to do not order ANYTHING from this company such. Of time following Nonsense plainly `` we will contact you privately to solve the and on.. My request to refund my money will not refund program for free, like you can get correct...: 21.12.20.I see you have responded here with your e-mail address experience respect the time of purchase later theres...